Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Processing time: 1-3 business days
Delivery time: 3-8 business days
Most orders delivered within: 4-8 business days
Shipping: Free on all orders to Canada
Tracking: Provided on all orders
Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, or high seasonal demand.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking updates to appear after receiving your shipping confirmation.
If you do not receive tracking details within 5 business days, please contact us.
Shipping Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to:
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Customs inspections
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Carrier delays
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Weather conditions
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High shipping volumes
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are unable to ship to P.O. Boxes or APO/FPO addresses at this time.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at:
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Response time: 1-2 business days
We’re happy to help.